Course Description
The course is about the various topics of Service strategy which is one of the important lifecycle stages in
ITIL.
The course contains the overview of service strategy, importance of
Values, concepts of Service Assets, Service Portfolio, Demand, Financial
and Business Relationship Management. We will learn what is service
strategy all about, the way through which service strategy offers value
to service providers and customers. Further we would learn about
business case, its structure, the concept of value as to utility and
warranty. We will in detail understand the purpose of demand management,
processes of financial management. It is important to go through the
course for becoming an ITIL certified professional which has a good
market demand.
This course is great for anyone who wants to enhance
the knowledge in application Support area and to be a certified ITIL
professional. At the end of the course the audience will be in a
position to enhance their knowledge in Service life cycle stage –
Service strategy, to increase the quality of IT services while managing
overall costs of delivering those services and to become an ITIL
certified professional which is worldwide recognized.
Curriculum
Understanding Demand management
Business Value
Section 1: Introduction
Section 2: Importance of Service value
Service Asset and Portfolio Management
Service Strategy Overview
Understanding Business Relationship management
LINK FOR THE FREE COURSE
100% Off, Udemy 100% Off, Udemy Coupon, Udemy Coupon Code, Udemy course, Udemy course download, Udemy course reviews, Udemy courses, Udemy courses for free, Udemy courses free, Udemy courses free download, Udemy discount, Udemy download, Udemy education, Udemy free, Udemy free course, Udemy free courses, Udemy free online courses, Udemy online, Udemy online course, Udemy online courses, Udemy online courses review, Udemy reviews, Udemy tutorial, Udemy tutorials, Udemy.com free courses,
