COURSE DESCRIPTION
The market place is more demanding than
ever. Competition is stiff. Frequent product introductions are often
required to survive. The product offerings available to customers are
practically limitless. And customer expectations for quality, features,
availability and price are just as demanding. This leads to shorter
product life cycles and greater demand volatility. At the same time, for
many products, the developing markets represent an increasingly large
portion of the total revenue. So companies can’t focus on just supplying
North America, developed Europe and developed Asia.
These developing markets typically require customized versions of a
base product in order to satisfy customer needs. A supply chain that
quickly and efficiently delivers products to just about every country
around the world is often required to compete.
The ability to introduce new products quickly is critical. Equally
important is the ability to effectively phase out products without
incurring significant inventory write-offs. To make things worse, the
challenging market place is coming at a time of increasing financial
pressure. Companies face slowing growth rates, margin pressure, reduced
access to capital and demanding shareholders. As such, companies are
looking to reduce spending in supply chain operations and optimize
working capital.
Learn and Master Everything You Need to Manage Supply Chains Successfuly
This course takes a broad view of the field, extending beyond
internal operations to encompass all the steps throughout the supply
chain - from the supplier, through the company, to the end customer and
the reverse flow of products and materials. The course will teach you
how to apply various concepts, strategies, processes, tools, and
technologies to manage the end-to-end forward and backward flow of
materials, information, and value in a supply chain.
This comprehensive program will help you:
- master the necessary tools to effectively manage global supply chain activities, including suppliers, plans, distributors, and customers around the globe
- acquire the skills you need to create consistency and foster collaboration through best practices, common terminology, and corporate communication
- understand how to use enterprise resources planning (ERP) systems and other technologies to improve the entire supply chain process
Content and overview:
This course contains 61 lectures, quizzes after each
lecture and 13 + hours of content organized in 14 areas. It's designed
for anyone, regardless of experience level, who wishes to improve their
knowledge and gain new skills at the same time.
The content areas include:
- Supply Chain Design & Management
- Supply Chain Collaboration
- Inventory Management
- Demand Planning
- Customer Relationship Management
- Supplier Relationship Management
- Logistics
- Supply Chain Planning Process
- Risk Management
- Supply and Demand Variability
- Technology
- Sustainability
- Globalization
- Continuous Improvement
By the end of this course, you'll have valuable skills that
will help you design and manage every aspect of supply chains in the
most effective and efficient way.
CURRICULUM
Advanced Planning and Scheduling. Supply Chain Event Management.
Business Strategy and Competitive Advantage
Capturing and Communicating POS data
Continuous Improvement
Continuous Improvement Philosophies. Lean and JIT.
Continuous Improvement Tools
Course Closure
Course Introduction. Basic Supply Chain.
Customer Relationship Management
Demand Management
Demand Planning
Demand Planning and Forecasting
Designing Products and Services
E - Business
Efficient vs. Responsive Supply Chain
Environmental Perspective. ISO 14000.
ERP Systems
Export/Import Documentation. Incoterms.
Export/Import Participants. Currency Considerations. HTS. Landed Costs.
Free Trade Zones. Trading Blocks.
Globalization
House of Toyota
Implementing Supply and Demand Synchronization
Indicators of Supply Chain Performance
Integrated Management
Inventory Management
Inventory Planning. Inventory Control.
Just in Time. Six Sigma. Theory of Constraints. TQM.
Logistics
Logistics Service Providers - 3 PL and 4 PL. Outsourcing Caveats.
Managing Supply Chain - Performance and KPI
Managing Supply from External Resources
Market Segmentation
Need of Inventory. Inventory Management. Inventory Cost Categories.
Operations Planning and Control: Capacity
Operations Planning and Control: Controlling Priorities
Operations Planning and Control: Implementation of the S&OP
Operations Planning and Control: Materials and Inventory
Operations Planning and Control: S&OP - Functions and Contributions
Ordering Systems
Organization of Storage Locations, Tracking and Accuracy
Organizational Strategy
Quantitative and Qualitative Methods of Forecasting. Forecast Error.
Range of Buyer-Supplier Relationship. Creating Alliances.
Reverse Logistics
Risk Management
Risk Management Basics. Risk Assessment, Response and Mitigation.
Role of Logistics in SCM
Role of the Technology in SCM
SCM Benefits
SCM Objectives
Scope and Elements of CRM. Types of Customers.
Security and Regulatory Concerns. ISO 31000 - Principles and Guidelines.
Sources of Variability in Demand. Bullwhip Effect.
Sources of Variability in Supply. Synchronizing Supply and Demand.
SRM Technology
Supplier Certification. Measuring SRM.
Supplier Relationship Management
Supplier Selection
Supply Chain Design Considerations
Supply Chain Design Considerations
Supply Chain Dynamics
Supply Chain Management Concepts. Alignment with Business Strategy.
Supply Chain Strategy - Collaborative Relationships
Supply Chain Strategy - Product Categories. Changing Strategy.
Supply Management Concepts
Sustainability
Technology in SCM
Total Cost of Ownership. Outsourcing and Offshoring. Make vs. Buy Analysis.
Transportation - Objectives, Considerations, Stakeholders
Transportation and Warehousing Trade-offs
Triple Bottom Line. Economic and Social Perspective.
Using Technology. Measuring Customer Service.
Warehouse and Transportation Management Systems
Warehousing - Objectives, Considerations, Capabilities
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